Sometimes we all need a little extra support. When life feels heavy or overwhelming, it helps to remember that YOU matter and you’re not alone.
Your State Farm mental health benefits are here to support you and your family, with care designed around your needs. The Employee Assistance Program connects you with confidential support and helpful resources at no cost to you and your dependents. You also have access to a wide array of behavioral health services through your State Farm medical plan.
Leaders: Get support for your people
Managing people is a big responsibility, but we’re here to help. Whether it’s everyday conversations with employees or handling serious incidents and crises, State Farm provides resources and support to help leaders take care of their employees’ mental health and well-being.
Explore mental health resources You must be on the State Farm network to access this link.
In crisis? Get help now
Suicide and Crisis Lifeline
Visit the 988 Lifeline website, or call 988.
Trans peer support
Visit the Trans Lifeline website, or call 877-565-8860.
Domestic Violence Hotline
Call the Domestic Violence and Safety Hotline at 800-799-SAFE (7233).
Enterprise Security Domestic Violence ResourcesYou must be on the State Farm network to access this link.
Substance Abuse and Mental Health Services
Visit the website, or call 800-662-HELP (4357).
Employee Assistance Program
Whatever life throws your way, you and your dependents can always connect to free, confidential support through our Employee Assistance Program, ComPsych GuidanceResources (GuidanceResources). You do not need to be enrolled in a State Farm medical plan to access any of the EAP resources.
- When you need support or someone to talk to in the moment, counselors at GuidanceResources are available 24/7, no appointment needed.
- Schedule counseling sessions to get help with issues ranging from emotional well-being and addiction recovery to work relationships and family challenges.
- Engage with work-life services for support related to caregiving, finances, legal challenges, and more.
Contact GuidanceResources for 24/7 support
Call: 888-327-7501
App: App Store | Google Play
Online: Visit guidanceresources.com (auto sign-on with SSOYou must be on the State Farm network to access this link. | log in). Select Register near the bottom of the login page, then enter web ID: STATEFARM.
Benefits available through your medical plan
All State Farm medical plans include coverage for mental health treatment. Covered services include:
- Outpatient therapy, including individual, group, and family counseling.
- Inpatient care in hospitals, psychiatric hospitals, and residential treatment facilities.
Some medical services and prescription drugs require prior authorization before they are covered. This means your health care provider must get approval from your insurance provider in advance. If prior authorization isn’t obtained, you may be responsible for the full cost. This process helps ensure care is safe, appropriate, and covered under the plan.
For coverage details, refer to your plan documents on the My State Farm Benefits Resource website (auto sign-on with SSOYou must be on the State Farm network to access this link. | log in). On the home page, select Plan Documents from the left navigation, then select the Health and Insurance dropdown.
Virtual mental health care
Depending on your State Farm medical plan, you may have access to virtual mental health care through Teladoc and/or Accolade Care at no cost.
- Teladoc is available to members enrolled in the Aetna ACO, BCBSIL PPO or BCBSIL QHDHP medical plan. Teladoc provides 24/7 virtual access to mental health services, including therapy and counseling sessions for ages 13 and older.
- Accolade Care is available to members enrolled in the BCBSIL PPO or BCBSIL QHDHP medical plan. Accolade Care offers whole-person care with mental health therapists as part of its virtual primary care program. This service is available to members ages 18 and older, but age requirements may vary in some states.
Resources
Support for stress management
Feeling stretched thin?
Support for stress management
Deadlines, family, and everyday responsibilities can add up. If stress starts to affect how you feel or function, these support tools can help you reset and recharge.
Support for depression
Feeling down or unmotivated?
Support for depression
When low mood or lack of interest sticks around, it can be a sign that you need extra support. Help is available, and reaching out can be a strong first step.
Support for anxiety
Can’t turn off your thoughts?
Support for anxiety
Racing thoughts or constant worry makes it hard to relax. These support options can help put you at ease and feel more grounded.
Support for neurodivergence
Thinking differently?
Support for neurodivergence
Some people think, learn, and/or focus in ways that don’t fit a one-size-fits-all approach. Understanding how you work best can help you thrive professionally and personally.
Support for loneliness
Feeling disconnected?
Support for loneliness
Loneliness doesn’t always mean being alone. Support and connection can make a real difference when you’re ready.
Support for grief
Carrying a loss?
Support for grief
Grief may keep your mind returning to memories, regrets, or questions of “why." Support is available to help you get through the moments when it feels too heavy.